Privacy Policy

Effective Date: 15 May 2025

At Vo2Max Family Barber, accessible from www.vo2maxfamilybarber.co.za, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us.

1. INFORMATION WE COLLECT

We may collect personal and non-personal information when you visit our website, make a booking, or interact with us. This information includes:

• Personal Information: Name, phone number, email address, physical address (if applicable), and any other details you provide when booking or contacting us.

• Payment Information: If applicable, for paid services, we may collect billing details through secure third-party payment processors.

• Technical Information: IP address, browser type, device type, location data, and pages visited.

• Cookies and Usage Data: We use cookies to enhance your experience, monitor website traffic, and improve our services.

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• To provide and manage our grooming services and monthly or VIP packages.

• To process and confirm appointments or purchases.

• To communicate with you regarding your bookings, updates, promotions, and inquiries.

• To improve the website and customer experience.

• To comply with legal obligations.

3. DATA SHARING & THIRD PARTIES

We do not sell or rent your personal information to third parties. We may share information with:

• Trusted service providers who help us operate our website and services (e.g., web hosting, payment processing, email communication).

• Government or legal authorities if required to do so by law.

All third parties are obligated to protect your information and only use it for specified purposes.

4. DATA SECURITY

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. YOUR RIGHTS

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

• Lodge a complaint with the Information Regulator.

To exercise these rights, contact us at: Vo2MaxFamilyBarber@gmail.com

6. COOKIES POLICY

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device. You can modify your browser settings to refuse cookies, but some website features may not function properly without them.

7. LINKS TO OTHER SITES

Our website may contain links to external websites (e.g., Facebook, TikTok, Google Maps). We are not responsible for the privacy practices of these websites.

8. CHILDREN’S PRIVACY

Our services are not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.

10. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Vo2Max Family Barber
143 Jochem St, Rietvalleirand, Pretoria, Gauteng, 0174
Email: info@barber.vo2maxbarber.co.za
Phone: +27 69 309 4932